Security
Serious about security
PracSuite is ISO 27001 certified, the gold standard in information security management. This globally recognised certification means our security practices have been independently audited and verified, so you can trust that your data is in safe hands. Your data is stored in an enterprise-grade data centre located in Australia, encrypted both at rest and in transit. Our systems undergo regular security scans to maintain consistent, high-security compliance. Access to your data is tightly controlled through two-factor authentication, IP restrictions, and access schedule management. Our highly configurable role-based permissions ensure users only see what they need to, with every action logged for a full audit trail.
ISO 27001 Certified
PracSuite holds ISO 27001 certification, the gold standard for information security management. Achieving this certification means our systems and processes have been independently audited against rigorous international standards, giving you confidence that your data is handled securely and responsibly. Unlike a one-time accreditation, ISO 27001 requires continuous monitoring and regular re-auditing, so our commitment to protecting your data is ongoing.

Per User Permissions
Customisable roles allow you to select from over 190 access permissions relating to features throughout PracSuite. You can also limit a user’s appointment book, report and clinical note access to certain businesses, professions or practitioners’ data.
Mandatory Two Factor Authentication
Two Factor Authentication (2FA) is mandatory for all PracSuite users to ensure our clients’ data is secure. Use a mobile app or our physical security token.

Access Schedules
Restrict access to PracSuite during certain days and times of the week on a per-user basis.
IP Barring
Restrict access to PracSuite from only approved IP address connections on a per-user basis.
Backups & Redundancy
PracSuite has multiple layers of backup redundancy, including 5-minute restore points and offsite backups in case a disaster strikes.
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